PledgeNow support specialist ready to help
Back to Home
Support available 24/7

We're here to help

Questions about your event, a payment or your account? Reach the PledgeNow team through any channel below, any time of day.

WhatsApp Support

24/7 Automated

Our 24/7 self-service WhatsApp assistant handles support around the clock. Send a message anytime and get instant help with your event, payments or account.

+256 771 565 484

Email Us

Send us an email and our team will get back to you within 24 hours with a detailed response.

support@pledgenow.app

Call Us

Prefer to talk? Call us directly and speak with our support desk for immediate assistance.

0755 669 127

Visit Our Office

Suite 14, Kantongole Complex
Opposite Kawempe Police Station
Kampala, Uganda

Support Hours

  • WhatsApp Self-Service24/7
  • Office HoursMon-Fri, 8am-6pm EAT
  • Weekend SupportAvailable

What can we help you with?

Setting up your first fundraising event
Payment processing and disbursements
Technical support and troubleshooting
Account verification and security
Agent program inquiries
Custom event packages and features
Reporting issues or suspicious activity

Looking for quick answers?

Most questions are answered in our Help Center guides and FAQs.

PledgeNow™ is a proprietary technology platform owned and operated by Super Credit Limited.